Return-to-work interview

Give the conversation one clear job

A return-to-work interview is a short, private check-in after sickness absence. It should confirm that the employee is ready to return, bring them up to date and turn any support needs into agreed actions. It is not a test of whether they were genuinely ill.

The meeting is good practice rather than a general legal requirement. The Acas return-to-work guidance recommends holding it as soon as possible after the employee returns. For a longer absence, a separate conversation before the first day back can give both sides time to make practical changes.

Ask about work and support

Welcome the person back, confirm the absence dates and ask whether anything affects their return. Discuss relevant fit-note advice, temporary changes, workplace updates and the next review. Ask what the person can do safely rather than pressing for a detailed diagnosis.

A manager can ask enough to understand work impact and support. They should not ask colleagues for medical details or promise confidentiality that the employer cannot maintain. Explain who will see any agreed health information and why.

Leave with a small, useful record

Write down the return date, support agreed, who owns each action and when it will be reviewed. Correct any absence or pay dates while the details are fresh. Keep the note factual and proportionate.

If the employee is not ready, do not force a neat outcome for the form. Agree the immediate position, the evidence or advice still needed and the next contact. A return-to-work interview has done its job when both sides know what happens next.