No lock-in

HR software with a clear way out.

Cancel at the end of your billing period. Before you close the workspace, a System Admin can prepare a structured copy of your organisation's data without contacting support or paying a separate export fee.

Paid access continues until the end of the billing period.

  • Export it yourself
  • No separate export fee
  • Close the workspace separately
Prepare and store your organisation export before the workspace closes.
In short

What does no lock-in mean at HollyHR?

HollyHR does not put your organisation export behind a cancellation request or support ticket. A System Admin can prepare it while the workspace is active, inspect what was included and store it before the workspace closes. Cancellation, closure and deletion are separate steps.

Your organisation export

Take a structured copy of your HR records.

The archive is designed for review, secure handover and mapping into another system.

26 dataset CSVs

Keep separate files for the 26 data areas in the current export contract.

Eligible uploaded files

Take eligible files with their records, subject to the published export limits.

Two clear manifests

See which datasets and uploaded files were included or skipped.

A useful archive, with a clear boundary

The export is a broad, readable copy of your records. It is not a complete database backup or a guaranteed one-click import into another supplier.

See the exact contents and limits
When you decide to leave

Export first. Cancel next. Close when you are ready.

Keep access long enough to store the archive, then close the workspace as a separate decision.
1

Prepare the export

A System Admin creates and stores the archive while the workspace is active.

2

Cancel the paid plan

Cancellation takes effect at the end of the current billing period.

3

Close the workspace separately

Closing the organisation is deliberate. Cancellation does not trigger it.

Questions

Leaving HollyHR

Cancellation, export and closure questions worth settling before you choose.
Can we cancel HollyHR at any time?

Standard is monthly or annual when available. Stripe-billed customers cancel from Billing settings; other arrangements are managed outside that portal. Cancellation takes effect at period end, with paid access continuing until then. Deletion is separate: export before closing the workspace.

Can we export our data before cancelling?

Yes. A System Admin can prepare the organisation archive while the workspace is active. Export and store it before closing the organisation.

Do we need to contact support or pay for the export?

No. The organisation archive is self-service and has no separate export fee.

What does the organisation archive include?

The archive contains 26 dataset CSVs, eligible uploaded files and two manifests showing which datasets and files were included or skipped. The Data Export page lists the current contents, limits and exclusions.

Can another HR system import the archive automatically?

Not automatically. The files are readable and designed for mapping, but the destination supplier decides which fields, relationships and histories it can import.

Does cancelling delete the workspace immediately?

No. Cancellation ends paid access at the end of the billing period. Workspace closure and the subsequent data lifecycle are separate.

Start free with up to 10 active employees.

Keep everyday HR together and a self-service organisation export ready whenever you need it.

No card, no sales call and no trial clock.